This Privacy Policy describes how tigergcgc. (hereinafter referred to as “we”, “us” or “our”), the operator of the tigergcgc.com website, collects, uses, stores, protects and discloses your personal information when you visit, browse or conduct transactions on tigergcgc.com.
By accessing and using our website and gift card trading services, you acknowledge that you have read, understood and agreed to the processing rules set forth in this Privacy Policy. If you do not accept any part of this Policy, please do not use our platform.
1. Information We Collect
We collect personal and non-personal information voluntarily submitted by you, as well as data automatically collected when you interact with the website:
- Contact Information: Name, email address, WhatsApp / mobile phone number for transaction communication and customer service support.
- Transaction-related Information: Gift card materials you submit, bank account information for receiving payments, order records, transaction history, and communication records with customer service.
- Automatically Collected Technical Information: IP address, browser type, device model, operating system, website access time, browsed pages, click behavior, and source website address.
We will not collect sensitive identity document information unless identity verification and risk control verification are required for high-value gift card transactions.
2. How We Use Your Personal Information
We will process your personal information only for legitimate business purposes related to our gift card exchange services, including:
- Processing, verifying and completing gift card purchase and sale transactions, and arranging bank transfer payments.
- Responding to your inquiries, providing customer support and handling transaction disputes.
- Conducting identity verification, risk identification, platform risk control and fraud prevention.
- Retaining internal business records and complying with applicable Chinese laws, tax and regulatory requirements.
- Operating, evaluating and optimizing the website and service functions to improve user experience.
- Sending you service-related notifications, such as policy updates, transaction status and system maintenance alerts.
We will not use your personal information for irrelevant marketing promotion unless you explicitly grant permission.
3. Disclosure and Sharing of Information
We respect your privacy and will not sell, rent or trade your personal information to third-party marketing agencies.
We may share your information only in the limited scenarios below:
- Where necessary to complete transactions: For example, payment service providers assisting with bank settlement, and such third-party institutions are also bound by data protection obligations.
- When we are required to disclose information by law, court order or regulatory authority.
- To protect our legitimate rights and interests and user safety, investigate potential fraud or respond to legal claims.
- In the event of company restructuring, merger or asset transfer, user data may be transferred together with business assets.
4. Data Retention Period
We retain your personal information and transaction records only for a reasonably necessary period:
- To complete ongoing transactions and settle payments.
- To handle disputes, reply to customer service requests and conduct anti-fraud verification.
- To meet accounting, tax and other statutory retention requirements.
Upon expiration of the retention period, your personal information will be securely anonymized or deleted. You may submit a data deletion application to the customer service email, and we will process it after identity verification.
5. Cookies and Tracking Technologies
tigergcgc.com uses Cookies and similar web tracking tools. Cookies are small text files stored on your device when you visit the website.
Essential Cookies are used to maintain website sessions, save basic preferences and ensure normal operation of core transaction functions. We may also use analytical Cookies to understand visitor traffic and optimize website performance.
You may manage or disable Cookies through your browser settings. Please note that disabling essential Cookies may cause some website functions to malfunction.
6. Your Rights to Your Personal Information
Subject to applicable laws, you have the following rights to your personal information stored by us:
- Right of Access: Request access to personal information related to you held by us.
- Right of Rectification: Request correction of inaccurate or incomplete personal information.
- Right of Erasure: Request deletion of your personal data where legal requirements are met.
- Right to Withdraw Consent: Withdraw previously authorized permission for data processing.
To exercise any of the above rights, please submit a detailed application to the official customer service email below. To ensure security, we may require you to provide identity documents to process your application.
7. Third-Party Website Links
Our website may contain hyperlinks to external third-party websites, such as WhatsApp, payment channel pages or partner sites.
We cannot control the privacy rules and content of external websites. You visit third-party links at your own risk. We strongly recommend that you read the privacy policy of each external website before accessing it.
8. Minors’ Privacy
Our gift card trading service is only available to users aged 18 and above. We do not actively collect personal information from minors under the age of 18.
If you find that we have obtained information of minors, please notify us by email immediately, and we will delete the relevant records promptly.
9. Policy Updates
We reserve the right to revise, modify and update this Privacy Policy to adapt to business adjustments or changes in laws and regulations.
Revised content will be published directly on this Privacy Policy page, and the updated version shall take effect immediately upon publication. Your continued use of tigergcgc.com after the Policy is updated constitutes acceptance of the revised terms. Please review this page regularly.
10. Contact Us
If you have any questions, concerns or applications regarding this Privacy Policy or our personal information processing practices, please contact us via email: a17604791111@gmail.com
Last Updated: September 2026